Terms & Conditions
Effective Date: April 1, 2025
Welcome to Stitch Your Story LLC ("Company," "we," "us," or "our"). By using our website [www.stitchyourstoryllc.com] ("Website"), you agree to the following terms and conditions. Please read them carefully.
1. General Terms
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By accessing this Website, you confirm that you are at least 18 years old or have parental consent.
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We reserve the right to modify these terms at any time. Continued use of the Website constitutes acceptance of any changes.
2. Orders & Payments
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All orders are subject to availability and acceptance.
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Prices will be quoted in USD and are subject to change without notice.
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Payments must be received and completed before production begins. We accept checks and all major credit cards.
3. Customization & Approvals
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Customers must provide accurate design files, mock-ups and specifications.
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Once approved, custom orders cannot be changed or canceled.
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We are not responsible for errors in customer-submitted artwork or specifications.
4. Shipping & Delivery
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Shipping times are estimates and may vary due to factors beyond our control.
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Customers are responsible for providing accurate shipping information.
5. Returns & Refunds
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Due to the nature of custom products, all sales are final unless the item is defective or incorrect.
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Defective or incorrect items must be reported within 5 days of delivery with photo proof.
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Although all sales are final, we will work with you to correct any issues that you might have.
6. Intellectual Property
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All website content, including logos and images, is owned by Stitch Your Story LLC.
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Customers confirm they have rights to use any uploaded designs and logos for customization.
7. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
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By using our Website, you acknowledge and agree to these Terms and Conditions.